Identify and discuss in details organisation skills, artistic Essay

Identify and discuss in details organisation skills, artistic &creative skills, social skills and communication skills which the staff must be exposed to in a one week staff training programme - Essay Example This essay will focus on the organizational, communication, social, creative and artistic skills that employees should be exposed to in such a training program. Effective communication skills that are of high scale are very vital in an organization in the modern world. They help in coping with the stiff competition that organizations are facing from all scopes of life. Effective communication highly relies on the type of communication skills that one possesses. It involves engaging the most appropriate communication channel, presentation of the information to the targeted audience, skills to understand fully, and easily responses made by the audience as well as having the technical expertise of using the chosen channel of communication (Worth, 2009 pg 45). Self-development, Interpersonal skills, cooperation, mutual understanding, as well as trust are significant in setting a concluded channel of effective communications skills. There are three types of communication skills that corporates can instill in their staffs. They include expressive skills, listening skills as well as management skills meant for controlling the whole process of communication. In addition, emotional skills are also very fundamental since they determine the fate of all the other three skills mentioned above. Expressive skills help in conveying messages to the other people by use of facial expressions, words, and body languages. On the other hand, listening skills are the skills employed primarily so as to get information and messages from the other people (Worth, 2009 pg 55). They help in making the speaker understand his or her audience feelings and thoughts towards him or her and more so, understanding the audience more closely. Communication management skills help in recognizing the needed information, and create a strong hold on the present rules of interaction and communication. Equipping staffs or members

Planning Function of Management Case Study Example | Topics and Well Written Essays - 1000 words

Planning Function of Management - Case Study Example Ethical issues involve (1) a safe working environment for employees and (2) provide customers with fair and up-to-date information. In this case, planning is concerned with the long-term development, its essential character, its personality, its essence. Therefore, planning is concerned with decisions which have enduring effects that are difficult to reverse. WorldCom creates safe and friendly atmosphere which helps employees to increase productivity and avoid conflicts. While planning is a process that should generate receptivity to change and foster a responsive and proactive posture for the staff, it has been suggested that when rigidity is found in the process, the benefits and intent of the process have been lost through misuse (Sims 2003). Fair and up-to-date information is the main requirements applied to all spheres of WorldCom business. Social responsibility issues include (1) fair competition and (2) equal treatment of all employees in spite of their cultural background, age or gender. WorldCom supposes that planning should be implicitly receptive, even flexible, to change or to new ideas if it is to lead a complex bureaucratic agency into a changing environment with some assurance of success. It develops its business strategies and marketing plans in accordance with rules established by the industry. Diversity management helps WorldCom to eliminate cultural and age differences, and provide employee with equal opportunities. The planning process through which a staff progresses may be extremely valuable if the staff is able to confront and clarify its mission, if the awareness for change in a turbulent environment is afforded greater appreciation and acceptance (Issues in Corporate Social Responsibility 2007). The company's strategic panning is influenced by new products, legal strategies and competition. Managers acknowledge that the steps involved in the process are few and uncomplicated, but the technique and craft, even artistry, are complex. Strategic panning involves stakeholders working collectively to (1) review selected basic considerations or conduct a strategic analysis, (2)